At Sunshine Hospitals, we pride ourselves in patient pampering. We strive to make the admission process into the hospital as smooth for the patient as possible.
The process of admission starts off with our front office team who generate a Unique Medical Record (UMR) number which acts as the patient’s passport throughout the hospital and is used to identify them in every department or procedure and on further visits also. They also generate an In-Patient Number (IP No.) which pertains to that particular admission only. The In Patient (IP) billing and admission department is conveniently located right next to our Out Patient (OP) billing and reception counter.
The Admissions team will guide the patient through the various packages, room categories and tariffs, after the consulting doctor advises the patient on getting admitted.
If there is a requirement to send the patient to any other concerned department before admission, then our executives at the Help Desk will mark out the area that they have to go to on a Sunshine layout map and send a helper to accompany them to the particular department so as to make navigating our corridors an easy process.