Patient Testimonials | Patient Stories | Sunshine Hospitals

Patient Stories

Mr. Khaled Ismail

Doctors: Dr. A. V. Gurava Reddy,

Vinod Kumar ( Neurologist )

We would like to thanks and appreciate your great efforts and services extended to Mr Khaled Ismail who is undergoing treatment in your Sunshine Hospital, Patient Khaled Ismail is improving and he requested to appreciate to you both and as well as other Hospital Staff who they are caring to him on regular basis. Sunshine Hospital has become a brand name in Telangana and in Andhra Pradesh.

We pray specially to Doctor A. V. Gurava Reddy, he is one of the best Joint Replacement Surgeons in India May God give him long life with sound health, Prosperity and get all happiness. I would like to inform you that one of our Employee Mr Vizarat All Khan has got treatment of Hip Joint Replacement by Doctor A. V. Gurava Reddy.

We conclude our best wishes to Doctor Vinod Kumar (Neorologist) Mr Sayed Fayaz All (International Patient Co-ordinator) and Doctor A. V. Gurava Reddy.

J. VASANTHA

Doctor: Dr. A. V. Gurava Reddy

It gives me great pleasure to provide feedback in connection with the TKS of right leg of my wife Smt. J. VASANTHA on 6th Feb at your Hospital on the 6th instant. My wife is discharged last night and am happy to place on record our appreciation of the excellent job done by the Hospital as an exemplary team under your unique leadership.

As a person you are very responsive, as a doctor you are unequalled and as a writer, you are quite inimitable. I am glad that I got acquainted with you through Shri G.D.RAO ,my good friend, and it has been rewarding. May be more in person about you as a speaker and literary person. Suffice it to say, that as a doctor I find your supreme confidence is well acquired with epoch making experience and personal great effort for amelioration of the distress and pain of the arthritis affected patients. My wife says she is indebted to you for kindling in her now a hope for performing Manasa saroavar yatra, which she had given up in the last three years due to the severe impairment of knees. Now that the operated right leg is responding so well, she is sure of your of promise of restoring the other leg soon, so that she can lead a vigorous active life and travel. To say that We both thank you is meaningless because your work has made you a legend already! All that we can say is you are god sent to us!!

I would be grievously erring if I don’t recognize the smart son and doctor of yours, Adarsh! Very elegant young and supremely smart doctor .His talk gives me a feel that a new “Dr. A. V. Gurava Reddy” ERA is in the offing. You must be proud father and why not!!!

I found in the bevy of young ladies in the surroundings, Smt. Krishnaveni and Smt Sudha are simply outstanding and are real assets to you. They sure shine well in sunshine.

I also found in Shri Abhishek (at the insurance desk), an extraordinarily dedicated and abundantly talented individual with an unending reservoir of energy and amazing memory!

He is a cutting edge for sunshine, since Health Insurance plays a vital role in corporate Hospitals like yours and simultaneously make patients feel that their interest are adequately protected. It’s a fine balancing act and he does it to perfection.

I can possibly talk a lesson or two to your customer ( here , patient , perhaps I must say)care, since that’s an area of my choice and talking is also one of my hobby too , though not as entertainingly as You so popularly do.

The only blemish that I can not but mention being the discharge summary saying that the patient was operated on the right leg instead of the left leg and the insurance reimbursement was also obtained for the same . This would require rectification and am sure would be taken care of. I already informed Smt Sudha ji in this regard.

Caring of Patients & Excellent Medical Surgery Services in Sunshine Hospitals

My name is V Sudhakar Rao. I have been diabetic and been suffering from high blood pressure since 2004. I had a brain stroke in 2012 due to which the first three fingers of my left hand became numb.
But only after I went to Sunshine Hospitals, my condition got better. I have been receiving the services of this hospital for 4 years now!

I would like to take a moment to appreciate my experience with Sunshine Hospitals.

CARDIOLOGY:

  • Dr. Venkat Nagarajan
    I got my pacemaker re-implantation done in August, 2004 in your Honourable Hospital. Since then, I have been visiting your hospital whenever I fall sick or want pacemaker check up or any other treatment for any kind of suffering.
  • Dr. Vijaya Kumar Reddy
    I would cordially like to mention Dr. Vijaya Kumar Reddy, MD (Senior Cardiologist) for his brilliant service to the patients in both the consultation room and the ward. He takes care of each patient individually covering all possible grounds of their health issues. He even indulges in performing the various diagnostic tests.
  • Dr. Sanjeev
    He is a very special doctor. He shows genuine concerns for his patients. With a humble smile, he makes you feel belonged in a way that you feel that he and his patients are one.

  • Dr. Shailendra Singh (Senior Cardiologist)
  • He is a wonderful doctor who always stays active. He keeps himself busy in operation theatres, medical wards, ICU etc. Although I could not see him during my last visit, but I assumed that he must have been very busy attending to patients. However, I was fortunate to visit him the other times I went to Sunshine Hospitals.
    He is the best doctor who has treated me so far.

Diabetes:

  • Dr Sudhakar Reddy
    He treated me for diabetes. He is very calm and composed. He has a good nurturing personality. He gave me viable tips on diet and nutrition based on my diabetic condition. I loved the way he treated me.

Reception: Mrs. Lalita: Excellent Team.
Very good in receiving visiting people-patients and guiding them to the related wing of doctors. In this regard, the marketing staff of Sunshine Hospitals guide the patients. Long Counter, good provisions of basic necessities of drinking water and tea/coffee to patients. This is a very special arrangement for visitors of the Sunshine Hospital.

Marketing:Mrs Lalita
Marketing is very special in Sunshine Hospital. This wing is excellently working. I observed Mrs Lalita Madam always moving in hospital with her staff, guiding many, many visiting people; even taking them to the related doctors.This, I observe whenever I visit Sunshine Hospital from 2014 to as on date 6-2-2018. The team helps patients with accomodation, treatment, billing, discharge etc. Very strong marketing department.I have seen many corporate hospitals but none of their marketing department match the brilliance of Sunshine’s Marketing department.

Accomodation:
Well-structured, well-maintained rooms. Excellent housekeeping, excellently maintained bathrooms with hot water provisions round the clock, toilets of EWC well-maintained and well-cleaned. In Deluxe Rooms, very special provisions for attending patients at emergency hours for emergency treatments.

NEURO-URO-NEPHRO: These three wings I am in touch who tested me with my reports and treated me well. Advised me to keep my good health with medication.

Mr. ANV Reddy Special Guardian To Sunshine Hospital:
He is not only a guardian to Sunshine Hospital but also to all in-patients. He is affectionate to patients, feels personal touch with humanity. He believes, “Service to mankind is service to God.”

Duty Doctors: Duty Doctors well performing discharging their part of duties.

Administration: I observed excellent lobby for visiting patients.

Security: Security is good. High alertness. Awareness to be inculcated involved in security wing. Kindly take care.

Paramedical: NM services observed seen very excellent services.

Low Profile cleanliness staff male/female: I observed no laziness slackness slowness in their discharge of duties.

Sunshine Hospital is very concerned for me since 2014. I visit whenever I am sick.I am also concerned for the Hospital which is why I prioritise certain names of doctors and other staff:

Duty Doctors:Dr. Samhitha, Dr. Pujitha,Dr. Vasundara.
Nursing Staff: Steefhine (ANM),Veejetha (Sr. ANM), Vijaya Laxmi (Sr. ANM)

Cleanliness Staff: Pramila, Swarupa

CONCLUSION
vaidyo narayano harih!
“’The Hands that do service are greater than lips that pray.”

The doctors at Sunshine Hospitals are a living example of this. Philosophically, the profession of a doctor and the service they provide to mankind are very virtuous. It is a very rare opportunity to human kind. The efforts of the doctors at Sunshine Hospitals show their dedication in giving the best service.

All I want to say is ‘dedicated,devotional discipline d staff with work worship wisdom services for their self confidence in doctors profession,for self satisfaction,self realisation and self sacrificing of their time for humankind ever ever being away with their kith n kin ever be in Hsptls for sake of serving Human Kind ‘Doctors incarnation of GOD’

Knee Replacement Surgery

Nwoke Chinwe
On behalf of Nwoke Grace
Nigeria

I, Nwoke Chinwe, on behalf of my Mum. Mrs Nwoke Grace Elodichi,with Reg. Number; ss17019191,who was admitted on the 18th of October 2017 for total knee replacement surgery, wish to thank the management of this wonderful hospital, Sunshine hospitals, for the care and support given to my aged mother, even when the cost of surgery was not taken care of as requested. I so much appreciate this service, even unto a stranger like us. This means that this hospital is out to save and put back laughter into the life of mankind.

I want also to thank this amiable, simple , caring and humble Dr Ashok Raju whom God used for this successful surgery. Since our discharge from hospital, he extends his care to our apartment. A resource person he is.

I also want to thank the entire doctors, nurses, physiotherapists, nutritionist and the care givers in Ravi building where our room is, for their promptness in giving services even at odd times.

Most importantly, our thanks goes to these two wonderful persons…Fai’az and Ramalika our mediators. They showed us love, always ever ready to answer and render help. They are great people, Hospitable and very frank in dealings.
Sunshine hospitals is of a very good standard I must recommend. The personnel’s/the services are superb.

My prayer is that, those who bring sunshine to the life of others, can never stay out of the rays of the sun even at their darkest moments, In Jesus Name Amen.

Dr. Sukesh Rao and Dr. Suryanarayana Murthy.
Physio – Mr Sujit.
Canteen – Mr Sai.
Guardian – Radhika.
Admin – Sudha.
Patient Care – Sravanthi.
Sister – Sowjanya, Uma and Afreen.
Last but not the least – The entire team of housekeeping.

Dear Sir/Madam,

I would like to express my satisfactory happiness to the Sunshine Management and Team for the utmost care and medical treatment rendered for my knee ACL & MCL reconstruction.

I really thank the dedication and attention by Shri Dr. Sukesh Rao in analyzing the injury, proper medical care and expertise surgery to get healthy and faster recovery. Moreover, the good part was an open explanation to take care and faster remedial actions which really boosted me morally.

I take this opportunity to thank the whole team and to name a few whom I interacted much are:

wish Sunshine Management good luck and pray that they grow, prosper and my kind humble request is to continue this ambitious supportive services and care to all and any kind of upcoming patients.

The only recommendation from my end is to improve the quality of the tea and coffee and reduce the spiciness in the curries and vegetables.

Mrs Nand Kanwar Bhati

My mother, aged 81years, suffered from a hip-joint fracture in the left leg and was admitted to Sunshine Hospitals, Secunderabad on 3rd October 2017. Her case was a little complicated. She had a femur fracture in the same leg in 2002 and had undergone a surgery at Jaipur. A metal plate inserted.

Despite being a long weekend due to Dusshera/Muharram holidays we were promptly received on arrival at the hospital and were personally attended to by Dr Gurava Reddy and his outstanding team of doctors. Mrs Samyukta was our guardian from the word ‘go’. She organised the initial X-rays/tests very efficiently. Admission formalities were completed expeditiously and we were accommodated comfortably in a well laid out deluxe room by noon.

The Nursing staff was very competent and prompt in attending to the patient’s needs to ease pre-surgery anxiety. The timings for medicines, food, and housekeeping were always adhered to in letter and spirit. This spoke very well of the silent efficiency of the staff.

The canteen catered for the patients’ food. Their service was good and on time. They followed the menu which was advised by the nutritionist.

The visits by various doctors such as the cardiologist, the anaesthetist, the physiotherapist and the orthopaedic team were well coordinated. They kept us updated on the results of various tests and the surgery plan. This proved to be extremely beneficial as we could handle the patient well and motivate/prepare her for the operation. We would like to place, on record, our sincere appreciation for the service extended by Mrs Samyukta for keeping us informed about the same and ensuring at every step that no inconvenience was caused to the patient or her attendants.

The nursing staff and the housekeeping department need to be appreciated for their expertise and care of the patient during the post-surgery period. The discharge formalities were carried out very efficiently including diet plan, discharge summary, medicine brief and shifting of the patient.

Neurosciences: Spinal tumour surgery for a 55-year-old female

Doctor: Dr Naveen Mehrotra
MS, M.Ch, SGPGI (Lucknow)
AANS Fellowship (USA), Paediatric Neurosurgery Fellowship (Canada)
Consultant Neurosurgeon
Nov 15, 2013

A 55-year-old lady presented with complaints of low back ache with radiation to both lower limbs. The patient ignored the pain treating it as a casual pain. Later the pain intensity and severity increased, and the patient noted to have difficulty in walking. The patient was advised to get an MRI scan which resulted in a tumour in the spinal canal.

She approached Sunshine Hospitals for the treatment. The patient was advised to undergo spinal surgery. The patient underwent spinal surgery with complete removal of the tumour, and preoperative symptoms improved within two weeks. The patient was back to normal life.

Lower back ache is often neglected as a general entity, but if the pain interferes with activities of daily living, associated with difficulty in walking, bladder and bowel disturbances or numbness of legs, then it should not be neglected. A spinal tumour is one of the rare causes of low back pain but can be treated with a good outcome.

Neurosciences: Rare complex spine surgery for an 18-year-old female

Doctor: Dr Naveen Mehrotra
MS, M.Ch, SGPGI (Lucknow)
AANS Fellowship (USA), Paediatric Neurosurgery Fellowship (Canada)
Consultant Neurosurgeon
Jul 26, 2013

18 months old girl had difficulty in walking. The patient also has weakness in her both lower limbs especially the ankle and toes. The patient also had history suggestive of sphincteric dysfunction.

Her MRI of the spine revealed a rare but complex disorder of SPLIT CORD MALFORMATION. This will result in breaking of her spinal cord into two at dorsal level by a fibrous spur and reuniting below. The spinal cord was stretched and ending at L5 much below the average level of L1. The aim of the surgery was to release the spinal cord by dividing the fibrous spur with preservation of the neural function.

The surgery for split cord malformation is challenging as the complications might include paralysis of both lower limbs with bladder and bowel incontinence, and if we do not operate, the child will develop irreversible deficits. The patient underwent laminectomy with excision of the spur along with the sectioning of the filum terminale. The child underwent surgery well and her postoperative period was uneventful. She is very thankful for the patient care team at Sunshine Hospitals.

Neurosciences: Minimal access brain tumour surgery for a 28-year-old patient

Doctor: Dr Naveen Mehrotra
MS, M.Ch, SGPGI (Lucknow)
AANS Fellowship (USA), Paediatric Neurosurgery Fellowship (Canada)
Consultant Neurosurgeon
Jun 04 2013

The patient is a 28-year-old gentleman, presented with progressive deterioration of vision along with a headache and vomiting. The patient took some treatment but in vain. Because of his vision problem, he consulted an ophthalmologist who discovered him to have secondary optic atrophy (optic nerve damage due to raised intracranial pressure). He was advised MRI scan which revealed a brain tumour with obstructive hydrocephalus (flow of Cerebrospinal fluid is

blocked). The patient had to be operated to relieve hydrocephalus and to biopsy the tumour. The patient underwent endoscopic third ventriculostomy to relieve the hydrocephalus and also the biopsy of the tumour. This surgery was done through a small burr hole. Post-operative period was eventful.

Neurosciences: Complex surgery performed on a 47-year-old male who faced a motor vehicle accident

Doctor: Dr. Naveen Mehrotra
MS, M.Ch, SGPGI (Lucknow)
AANS Fellowship (USA), Paediatric Neurosurgery Fellowship (Canada)
Consultant Neurosurgeon
April 23 2013
A 47-year-old male presented with an alleged history of motor vehicle accident, an incident fallen from two wheeler. The patient was conscious, verbalising coherently and had lacerated wound on the scalp. He underwent a CT scan of the brain to rule out a head injury. He did not have a head injury but had a type II fracture of the odontoid process of the axis vertebrae (2nd cervical vertebrae). At this vertebra, rotation of head takes place, and it forms a part of the craniovertebral junction. The type II fractures of the odontoid are the most difficult to treat as they have a high rate of non-union in the long term.

Surgery at the cranio-vertebral junction is very challenging and associated with disabling complications. This patient underwent TRANSODONTOID SCREW FIXATION, wherein via an anterior approach we exposed the anteroinferior part of axis vertebrae and passed a cannulated screw from the body of the vertebrae through the fractured odontoid and brought the fractured segments together for bony union.

This technique of surgery is one of the recent advances in cervical spine surgery and requires expertise and infrastructure to perform this type of complicated neurosurgery. Post surgery the patient is independent and ambulatory.

Spine: Complex transforaminal lumbar interbody fusion of a 78-year-old patient

Doctor: Dr G P V Subbaiah
MS (Ortho), Fellow in Spine Surgery (Switzerland, Sweden, Germany & France)

Consultant Spine Surgeon
A 78-year-old male has presented in the OPD with complaints of a low backache, radiating into right & left lower limb since 1½ years difficulty in walking. The patient has a history of neurogenic claudication comfortable with a lumbosacral corset.

The patient has the history of surgery in the year 2004 for L4/L5 IVDP (Intervertebral Disc Prolapse). Following which he had 70% relief for his pain. Now using Proxyvon medication for the past ten years.

The patient underwent X-ray and MRI investigations. LS spine X-ray resulted in post laminectomy status. MRI of LS spine led to canal stenosis for L3/L4, L4/L5 and L5/S1.

After all investigations, Dr. Subbaiah decided to perform spine fusion surgery L3 to S1 and L5 to S1 TLIF and decompression procedure. The patient underwent fusion surgery and decompression procedure. The patient got discharged with the help of lumbar corset on the 3rd day post the operation.

Complex Potts Surgery of a 25-year-old patient from Ethiopia

Doctor: Dr G P V Subbaiah
MS (Ortho), Fellow in Spine Surgery (Switzerland, Sweden, Germany & France)
Consultant Spine Surgeon

The patient from Ethiopia visited Sunshine Hospitals with the complaints of low back ache radiating diagnosed as Koch’s spine, and ATT treatment was started. The patient underwent ATT for two months and then discontinued the treatment.
Spine deformity sign was noted on examination of LS spine. No FND or discharging sinuses or palpable swellings were noted.

The following are the investigation reports:

X-ray of LS spine report: Complete destruction of the L3 vertebral body, superior endplate of L4, and in the endplate of L2 were noted as a result and loss of alignment of vertebral bodies.
MRI LS Spine report: Infective spondylodiscitis of L2, L3, L4 was noted with the destruction of L3. Paravertebral abscess and bilateral psoas abscess were also noted.

Treatment Course:
The patient was admitted, and investigations were done. The patient was thoroughly counselled that she must use ATT for a minimum of 6 months. Under GA surgery fusion L1 – L5 with expandable cage fixation L2 – L4 (Basis and Gesco) was done. Postoperative period was uneventful. The pus was sent for C&S, HPE and molecular study. She developed vomiting and paralytic ileus. Upper GI endoscopy was done s/o Drug Induced gastritis. Molecular study was suggestive of AFB positive sensitive to Isoniazid and rifampicin. Pulmonologist consultation was done for ATT treatment. She was ambulated on the 3rd day with Boston brace.